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Business ServicesFebruary 4, 2025

Preventing tech outages within banking

In our interconnected world, financial services companies need operational resilience to face more frequent and costly cyber threats and errors leading to potential global IT outages, that impact millions of customers, and disrupt business operations.
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Avatar Taherah KUHL

For businesses to successfully handle and bounce back from interruptions or tech outages, business continuity and operational resilience are critical. But what does it mean exactly?

Business Continuity is about maintaining essential operations through predetermined scenarios amid certain disruptions. This is a reactive strategy that depends on careful preparation and planning.

Operational Resilience is about adopting a more comprehensive strategy by integrating resilience into systems, processes, and cultures. It enables quick adaptation and recovery from a variety of known and unforeseen disruptions. Operational Resilience is also about incorporating risk management techniques throughout an organization, enabling continual development for optimal

What if you could predict and prevent banking tech outages before they happen?

Let’s start with few key figures. Today, financial organizations faced more frequent cyberattacks than other industries [1] with:

  • 77% detecting attacks (vs. 68% in other sectors)
  • 39% experiencing targeted cloud attacks (vs. 30% overall)
  • 26% facing targeted on-premises attacks (vs. 19% overall)
  • And 24% reporting losses over $50,000 (vs. 16% overall).

The complexity of modern business operations often leads to large penalties costing millions, due to poor controls, overcharging, inaccurate fees and unauthorized accounts. As operational resilience programs become a top priority in the financial services sector, did you know that over 87% of organizations cite regulatory compliance as their primary driver? [2]

Operational Resilience Framework for banking
Explore more on Operational Resilience framework for banking

Businesses can use model-based systems engineering (MBSE) principles to model their whole operational ecosystem with a data-driven virtual twin. To make operations more resilient, the financial services industry can easily use engineering method, which is common in manufacturing areas like transportation & mobility, aerospace & defense, or life science & healthcare.

By using scenario modeling and predictive analysis to provide a complete view of how different parts of a company depend on each other, MBSE helps improve operations and encourages new ideas. People, property, suppliers, and technology—all major players in critical banking business services—can work together effectively within an organization.

Our clients in banking and insurance benefit from a consistent data model across the entire enterprise ensuring a common language between IT and the business. This approach leverages the methodology of Unified Architectural Framework or UAF which is considered more robust than the typically used TOGAF framework especially for the more complex, integrated systems that the financial services have become.

Building & Ensuring Operational Resilience

Through Virtual Twin Technology and advanced modeling solutions, banks can ensure their business continuity and operational resilience across several critical aspects of their organization. A real-time digital replica of critical banking IT infrastructure allow them to test changes, identify potential failure points, predict disruptions, and proactively implement solutions—before outages occur.

Don’t wait for the next IT failure! Stay ahead of disruptions and ensure operational continuity by:

  • Mapping and modeling your entire financial operational ecosystem
  • Conducting simulations and stress tests
  • Gaining a complete visualization of your daily financial operations
  • Mitigating Risk
  • Managing Ontologies

At Dassault Systèmes, we help banks achieve unmatched IT resilience and operational continuity by applying proven methodologies from mission-critical industries where failure is not an option.

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[1] “77 Percent of Financial Organizations Experienced Cyberattack in Last 12 Months” by Security Today (January 2024)

[2] “Latest BCI Report Shows Significant Growth in Operational Resilience Uptake” by BCI (May 2023)

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