ManufacturingFebruary 20, 2019

What Companies Say About DELMIA Quintiq

What do DHL eCommerce, PKN ORLEN and World Food Programme have in common?
Avatar Isobel Ng
delmia quintiq customer success

What do DHL eCommerce, PKN ORLEN and World Food Programme have in common? The answer is DELMIA Quintiq.

Though operating in different industries, these big names in e-commerce logistics, oil & gas and humanitarian efforts rely on the same optimization technology provided by DELMIA Quintiq. Just how happy are these companies with the DELMIA Quintiq solution? Read their quick stories below.

DHL eCommerce

The DELMIA Quintiq solution ensures that DHL eCommerce’s routes are already planned each morning based on previous data. With the old courier model, it started at point A, went in a circle and ended up back at A. The DELMIA Quintiq system can handle changes even when the courier is already out on the road, for example when a customer switches the delivery time. Real-time route and time orchestration is the difference between profit and loss in a low-margin industry.

The average delivery time of four to six days is now down to two to three days by moving inventory closer to the end consumer with multiple fulfillment locations. For example, a big sporting brand’s products headquartered in the U.S. could place inventory and fulfill from Sydney for Australasian customers, ready to be delivered locally or to neighboring New Zealand.


Although PKN ORLEN had already implemented a supply chain planning solution, it was missing two important aspects. First, a predictive forecasting tool. Second, a way to pull together information from our many existing management and monitoring systems – including rail operations management, supply chain management, stock level monitoring and ERP – to enable better predictability and enhanced control over the supply chain.

With DELMIA Quintiq’s help, PKN ORLEN connected all these systems and made them interface with each other. The company minimizes human interaction with these systems wherever possible. This helps its planners immensely – they are now very happy because their workload is significantly reduced, even though the volume of product they handle is 40% higher. PKN ORLEN’s supply chain gained a 40% boost of extra volume, handled with the same resources as before.

World Food Programme

World Food Programme (WFP) moves about 3.2 million metric tons of food every year and distributes about $880 million in cash assistance. On any given day, it coordinates an average of 5,000 trucks, 40 ocean shipments and 70 aircraft. The organization manages a global network of 650 warehouses, 900 WFP-owned trucks and 35 fleet workshops. It also provides logistics services to 80 humanitarian partners and work with over 4,000 NGOs.

To master these complexities, WFP has begun building a robust supply chain management structure. It relies on tools that provide end-to-end visibility of its supply chain so it can see where the organization stands, what risks it faces and where its best opportunities lie.

With DELMIA Quintiq, WFP aims to take this to another level. The partnership started in July 2016 with a pilot project in West Africa, which is a very challenging region from a supply chain perspective. Soon, WFP wants to apply what it’s doing in terms of strategic planning in West Africa to other regions. From there, it’ll move from optimizing strategic planning to optimizing tactical planning and even daily operational planning.

Want more? Check out what DELMIA Quintiq software has to offer to your business.

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