1. 3DS Blog
  2. Brands
  3. 3DEXCITE
  4. Building Trust in AI: How Digital Twins and Human-Centered Design Lead the Way

December 9, 2025

Building Trust in AI: How Digital Twins and Human-Centered Design Lead the Way

At the AI Summit Brainport’s Explaining AI Track, 3DEXCITE CEO Tom Acland explored how AI can build crucial trust in virtual environments through science-based data, transparency, and human-centered design.
header
AvatarTom Acland

Table of contents

Twins & Transparency

I recently had the opportunity to present at the AI Summit Brainport as part of its Explaining AI Track. This track was a conversation about what it really takes to trust AI, especially as it becomes embedded in strategic, high-tech environments. 

Trust Matters

The track kicked off with a keynote from Arnaud Hubaux (ASML), who framed AI not as a flashy disruptor, but as a “disciplined apprentice.” In his world, each wafer costs tens of thousands of euros — there is no tolerance for “close enough.” At 3DEXCITE, we think similarly: AI can’t just amaze, it has to earn its place through precision, discipline, and repeatable reliability.

The Good, The Bad & the AI

We showcased how 3DEXCITE blends accurate product representation with generative storytelling – allowing customers and designers alike to shape, personalize, and understand their products in a human way. This is not about replacing the designer, but amplifying creativity: let AI listen, learn, and translate human insights into virtual forms that are both emotionally rich and technically aligned.

Human-Virtual Trust

Human and virtual companions are shaping the new alliance between the physical and virtual. In smart manufacturing, an AI companion isn’t a cold black box; it’s a collaborator, guide, and storyteller. When we treat AI as a companion, we’re more likely to build systems that are explainable, empathic, and aligned with human needs.

Staying Human

We culminated on the idea of remaining human in a world of exponential technology. 3DEXCITE’s aims to: empower people to envision, shape, and trust their virtual twins. We equip companies with the tools to own their data, actively create content, tell their stories, and harness AI responsibly.

Stay up to date

Receive monthly updates on content you won’t want to miss

Subscribe

Register here to receive updates featuring our newest content.