Last week at Hannover Messe, Equipment-as-a-Service was on everybody’s lips. Morgan Zimmermann, CEO of NETVIBES, and Josefina Sonnerup, Solution Manager Industrial Equipment at Dassault Systèmes, gave an eye-opening talk that demonstrated just how and why this simple pay-per-use or pay-per-outcome business model is shifting the parameters of performance.
The traditional model of making, selling and shipping products with an optional support and maintenance contract is fast becoming obsolete. Owning equipment means having full operational responsibility and does not guarantee customers will achieve their business objectives. To help them gain the ROI promised at the outset, OEMs need to help them manage their equipment throughout its lifecycle. By replacing the high capital expenditures purchasing model with multi-year service agrements managed as operating expenses, Equipment-as-a-Service boosts efficiency, secures customer satisfaction and improves margins for all stakeholders.
The way equipment is serviced is being transformed thanks to virtual twin experience technology on the 3DEXPERIENCE platform. Powered by a science engine to model and simulate the equipment in place, a data science engine to interpret real-time data and a collaborative engine to execute operations, it enables proactive management of equipment lifecycles to create long-term value.
Enter the future-proof new era of EaaS on the 3DEXPERIENCE platform.
Watch Morgan Zimmermann and Josefina Sonnerup’s talk @HannoverMesse here
Learn more about the challenges and opportunities of EaaS in this interview with Vele Galovski, Vice President of Support & Field Services Research at the Technology & Services Industry Association.
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